Visited NH for vacation with my mom and sister and we stayed here. The room was nice and so was the hotel. We were in a convenient location close to friends and family. Breakfast wasn't that great and they had an issue with charging my card before I got there. Tried to tell me they couldn't hold my room if I didn't try a different card. I was literally 20 minutes away when they told me that. Luckily, after checking them on the phone they were cool and got the problem resolved. After that, had no issues.
This place was nice place to sleep. To only sleep. I found the employees to be very rude. I was duped into leaving a 250 dollar deposit that was refused me at check out.not to sound racist because I'm not but Americans don't do that to other Americans. These pricks from India are theives
After we left though, I found I had left something behind. I called and upon returning to get it was told my card hadn't been charged properly and they needed to charge it again. It took a good 10 minutes of me showing automatic payment notifications to prove I had already been charged because their computer glitch said otherwise.
It was all righted in the end, but still a little off putting.
Lighting in the room was a pain as it was 90 percent lamps that had to be shut off one by one to go to bed and turned on to properly light the room. Room was clean and comfortable. Had everything we really needed.
Nice clean hotel. Pool, hot tub and gym are good. Breakfast is acceptable, if you look close you will find enough decent stuff.
Overall, my experience was good, but a few hang ups stole that fifth star away. They were very helpful and understanding when I needed to call and alter the room I had booked and upon arriving, everyone was very friendly. They seemed to be having computer issues all weekend which made check in slow but we got to our room just fine.
Terrible terrible place to work. Like many places there are nice employees but there are also awful people who work there. Language is not uncommonly used there. There are staff there that will lie and steal tips that employees worked hard for. I got fired for NO reason. I was fired two days after I politely spoke up about the issue. I'm a 16 year old girl who was fired over TEXT DURING SCHOOL! The woman who did this known she lied about me and got away with it. She walked away with a snarky smirk.
I would stay again, but be sure to keep an eye on those credit card statements.
Holiday Inn Express Suites Tilton Lakes Region is a US Lodging based in Tilton, New Hampshire. Holiday Inn Express Suites Tilton Lakes Region is located at 75 Tilton Road (Nh, NH-140, Tilton, NH 03276, USA.
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